Contact Us
We're Here to Help
Since 1911, JJ Hat Center has been dedicated to helping people find the perfect hat. Whether you have questions about an online order, need sizing guidance, are looking for style recommendations, or require assistance with exchanges, returns, or general inquiries, our team is here to help.
Customer Support
For questions regarding online orders, product information, sizing, exchanges, returns, or general inquiries, please contact our customer support team.
Email: service@jjhatcenter.com
Response Time: Monday through Friday, typically within 48 hours.
Phone: (929) 777-8455 (8:00 AM–12:00 PM Eastern Time)
WhatsApp Support
Our Client Advisors are available via WhatsApp Monday through Friday from 9:00 AM to 5:00 PM Eastern Time, excluding holidays.
Please note that response times may be up to 48 hours during busy periods.
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JJ Hat Center
310 Fifth Avenue
New York, NY 10001
